Customer Testimonials

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DealerRater Sep 26, 2023

Was very considerate with my time awesome personality and customer care and customer service I would most definitely recommend to anyone

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DealerRater Sep 25, 2023

Derrick was wonderful in letting me know everything about the that I was purchasing. Amazing man. I’m glad he was my salesperson.

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DealerRater Sep 25, 2023

He was great, he knew how to do his job! Very detail with everything, had my back 1000% Well deserved sale. KEEP IT UP DAN! you are wonderful

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DealerRater Sep 22, 2023

Ask for Erin Davis , he is the best! Erin displayed great communication that allowed me to truly understand what I was buying and connect with him in an authentic way that translated into a sale. . I had a great experience at Advantage River Oaks Toyota. I found the exact car I wanted at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership.

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DealerRater Sep 21, 2023

The salespeople at the dealership were very helpful and were able to answer all my questions in a knowledgeable manner.

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DealerRater Sep 2, 2023

Alex was extremely helpful. I was a nervous wreck having to start over with an auto loan, after my truck was stolen two months ago. He made me feel at ease and was a man of his words. Thank you Alex You really have no idea how much you’ve helped me and my family today.

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DealerRater Aug 30, 2023

Alex was very friendly and upbeat and made sure that we got the great deal that we needed to buy our vehicle. Highly recommended all the way.

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DealerRater Aug 24, 2023

The visit was done rather quickly and thoroughly. Attention was given to the things I requested. Job well done.

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DealerRater Aug 22, 2023

Everyone was friendly and knowledgeable. This was the fastest time it took me to buy a car!

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DealerRater Aug 22, 2023

Process was pretty quick and easy. He walked us through the entire process and went far beyond expectations to get me exactly what I wanted. I essentially left the lot with a brand new car with the exact look I was going for. He searched the entire lot and didn't stop until he found it. Greatly appreciate all of the work he put 8n to assist me and my parents.

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DealerRater Aug 19, 2023

I'm glad I stopped into Advantage Toyota in Calumet City, IL. Alexander Pye, my Salesman, focused on my interests and concerns with owning a new vehicle. I was extremely happy with his quality customer service. The best experience I've had at a car dealership in a long time. Highly recommend. Thanks Alex

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DealerRater Aug 18, 2023

Very kind and respectful person I can not recommend him enough and he's a daers fan big plus

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DealerRater Aug 10, 2023

They were very nice and they met what I was looking for in a car

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DealerRater Aug 7, 2023

Alex, thanks so much again for your help. Your friendly, caring and honest approach made the process simple. Keep up the good work!

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DealerRater Aug 5, 2023

I been coming here for a long time, n they treat me as a customer real good. Real good service.

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DealerRater Jul 31, 2023

Derek, Gordon was a great salesman at Toyota and found it to make them look really, really good. Glad to have made his acquaintanperiod

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DealerRater Jul 27, 2023

Despite my circumstances of not having the best Credit at the time, etc. I had a good experience at the dealership due to the fact that my salesperson Derrick Gordon, went the extra mile in many ways to work around my circumstances and made sure I left with a vehicle I was satisfied with. He was very nice and helpful, along with the manager I signed my papers with.

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DealerRater Jul 26, 2023

Goes an extra mile after purchase to make sure that my son and I were satisfied.

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DealerRater Jul 26, 2023

Henry Pye, The Car Guy made our experience great. He was very knowledgeable, attentive, and honest. The myth around car salespeople being out to get you has been busted by him. Thank you Henry!

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DealerRater Jul 25, 2023

Alex was great and really went above and beyond to find me the car I was looking for.

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DealerRater Jul 24, 2023

The service was excellent and very speedy. The salesman was knowledgeable, professional and showed exceptional experience.

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DealerRater Jul 24, 2023

I enjoyed dealing with River Oaks Toyota for my new truck. Very satisfied. with purchase.

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DealerRater Jul 21, 2023

The dealership was esthetically pleasing, staff were friendly, welcoming and professional. they worked hard to insure a good experience.

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DealerRater Jul 21, 2023

Extremely helpful in assuring we got great deal. Cared about us as a person! Service was outstanding

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DealerRater Jul 21, 2023

It was a pleasure to be there and have everything set up same day. Friendly aand professional people

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DealerRater Jul 21, 2023

The experience in buying a new auto is always stressful but Mike put my mind at ease. I will suggest anyone looking for a new or used car, go to Advantage Toyota of River Oaks.

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DealerRater Jul 20, 2023

I’m was happy with service and friendly personal that answer all my questions and concerns

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DealerRater Jul 18, 2023

Quinton, my sales representative was very professional, patient, and considerate. He is very easy to talk to. I purchased a pre-owned Hyundai and it needed some interior cleaning. Quinton explained that they don't have the equipment at the dealership to clean the interior of used cars but he offered to have my car detailed, which I greatly appreciated since this is not something they normally do. Quinton also assisted me with getting my insurance updated to full coverage. I had only basic coverage insurance; so I had to upgrade to full coverage. We both tried for about half an ...

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DealerRater Jul 18, 2023

The sales representative is very patient, helpful, and professional. The client wants and needs are taken into account and opportunities to obtain their dream vehicle is provided. All questions are answered and I was able to purchase the car of my dreams.

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DealerRater Jul 18, 2023

I just received new personalized license plates and had a hard time getting my old front plate off. Since the dealership is just Africa’s the street I decided to take it to service. Wouldn’t u know it they were closed. I was about to give up when Derrick helped me out. Thank u soooo much. Ten thumbs up.

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DealerRater Jul 17, 2023

Derrick is absolutely fantastic. This is THE GUY to see! He gave me the upmost customer service with my very first RAV4 and now I’m about to purchase my second one through him. We’re all terrified of car salesmen but this the one you want helping you with any vehicle purchase. His personality, his service, I couldn’t give more starts if I could.

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DealerRater Jul 17, 2023

Passionate about getting people in the vehicle off of their choice. I am very satisfied!

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DealerRater Jul 16, 2023

Derrick Gordon was very professional, helpful and knowledgeable. He was patient with me as I tried to figure things out from the many options that I had to choose from. Mr. Gordon was very informative in helping me to understand the language of what I was looking at with purchasing my vehicle. He made it easier for me to figure out the particulars of what I wanted in a vehicle. The whole team at River Oaks Toyota was great! The end result is a very satisfied customer. .

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DealerRater Jul 16, 2023

I found Advantage Toyota of River Oaks to be a great dealer to work with. Derrick Gordon, my salesperson was great to work with in that he listened to hear my desires and concerns. He also provided answers. The whole situation was a great experience, from sales to financing, general manager to services. I definitely recommend them. Thanks!

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DealerRater Jul 15, 2023

Mr Gordon was very pleasant and patient Lilienthal very happy with my purchase and would recommend him

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DealerRater Jul 14, 2023

Awesome people very friendly great service. After being disrespected at a different dealership. Advantage took care of us

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DealerRater Jul 14, 2023

My experience at Advantage Toyota in Calumet City was great! Mike P. Literally made the process SO easy. This was my first time buying a car, so of course I was nervous, but the nerves quickly settled when I realized how easygoing and friendly Mike P. was. Everything was a breeze. You could tell he knew what he was talking about and I felt like he had my back. Now I refer him and this dealership to everyone I know!

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DealerRater Jul 11, 2023

Derek was nice, professional and knowledgeable. He made getting my quote very very very easy

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DealerRater Jul 8, 2023

Derrick helped me trade in my vehicle and found me a new vehicle I’m pleased with. He followed up to make sure I was satisfied and answered any additional questions or concerns I had.

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DealerRater Jul 6, 2023

Ask for Derrick. He was so friendly and helpful! Would highly recommend him. He made me feel very comfortable.

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DealerRater Jul 6, 2023

The perfect dealership for satisfaction!! I had the best experience and I'll definitely be back. Great atmosphere, quick, friendly and knowledgeable service and great music!! Loved it!!

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DealerRater Jul 5, 2023

The dealership was conveniently located near I-94. The salesperson was very professional and provided excellent service at the price points I requested.

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DealerRater Jul 1, 2023

Alexander was very knowledgeable about the vehicle we came in to look at and purchase. His cheery attitude made for a pleasant experience.

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DealerRater Jul 1, 2023

Derrick was very polite and helpful. He showed me multiple SUVs and allowed me to test drive them. He explained the details of each SUV’s and their special features.

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DealerRater Jun 30, 2023

Friendly knowledgeable sales department. Brought car back for service and was very satisfied with the prompt and courteous service provided.

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DealerRater Jun 29, 2023

DAN B WAS THE BEST. Thanks for everything. You sure know your craft. Highly recommend. Will be back soon .

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DealerRater Jun 29, 2023

Henry sold me my Highlander and I was very happy through the whole process. He was very professional and knowledgeable.

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DealerRater Jun 28, 2023

I came in literally 30 minutes before closing. I was in a bind. When I tell you Advantage Toyota lives up to their name. I was definitely upside down and just got off work . The process was quick an I was able to purchase my new car just like that. The insurance places were closed but the very next day I drove off in my new baby. I promise you that I wasn't going to buy but the deal was so good I couldn't say no. Thanks guys! I appreciate all the love and being honest. It's hard ...

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DealerRater Jun 27, 2023

Alex was great to work with. He always kept in contact with us throughout the process. He always very professional and kind to us

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DealerRater Jun 25, 2023

I had a great experience when buying my new Venza. They were very accommodating, organized, and helpful throughout the process. I only have great things to say about my experience.

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DealerRater Jun 24, 2023

Alex did a remarkable job. Contacted us throughout the sale. Would buy another vehicle from Alex in the future.

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DealerRater Jun 23, 2023

Was very pleased with the hospitality given. Kind and friendly workers. Would definitely recommend to friends and family.

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DealerRater Jun 22, 2023

Had a very pleasant experience at your dealership. The salesman, Quinton, and the manager, Guy Drake, were very helpful. Both were very knowledgeable and professional. Would definitely visit/recommend your dealership in the future. Love my new RAV4!

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DealerRater Jun 18, 2023

I was there for a tire and oil change on 06-07-23. Daniel I think was his name was very nice. Some of the other workers at your shop are not friendly.

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DealerRater Apr 18, 2023

Service advisor Juan and technician Martin provided excellent service. My routine service was taken care of and my two issues were resolved efficiently. My 2022 Toyota Rav 4 had a defective battery that was causing two alerts to keep appearing on the display. Very scary, but I was finally given excellent service by Juan and Martin on Saturday 4/15/2023! Thank you!!

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DealerRater Mar 9, 2023

They’re professional, prompt and knowledgeable, with quality service and customer excellence. They keep to timeframe for all services.

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DealerRater Feb 27, 2023

Ok people there. Did not get the best deal. Somewhat disappointed. Had to pay more.

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DealerRater Dec 15, 2022

Dan was very helpful. Inspection video was very informative. It was a good first time experience.

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DealerRater Nov 4, 2022

Great service, I didn’t get the free car wash, I wonder why..No pressure from salesman.. Factual information given regarding the vehicle I’m interested in.

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DealerRater Oct 18, 2022

I received FANTASTIC service and the video was easy to understand as the various parts of the engine and the under carriage were displayed.

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DealerRater Jul 12, 2022

Brought my car in for service, oil change, tire rotation, spark plugs, and brake inspection. Parts and service went out of their way to get my car finished in one day. Service was also high quality.

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DealerRater May 9, 2022

The service was fast easy atmosphere was clean laid back customer service was welcoming and frieno

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DealerRater May 9, 2022

They are very nice, helpful, courteous, and have an excellent selection of vehicles. I highly recommend them to everyone!

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DealerRater Feb 22, 2022

Advisor Dan perfessional and Technician Martin VERY thorough. My overall experience was Great! Will recommend

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DealerRater Feb 20, 2022

My salesman Ryan was very friendly and treated me with much respect not only as a customer, but as a person that I could build a great friendship with. He called me prior to my appointment, checked on me throughout the buying process and called me 1 week after my purchase to make sure that I was enjoying my new vehicle. The finance manger was also very friendly, honest and respectful of my time and didn’t try to push any unexpected, unnecessary extras on me. I went in with my own financing and he took the extra step to make ...

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DealerRater Feb 9, 2022

Dealership is very professional my sale manager was excellent very nice staff great location and Facilities was clean

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DealerRater Jan 25, 2022

I am really pleased because of quality service and your employees with given me honest advice on keeping my car running well also car runs better

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DealerRater Jan 21, 2022

Excellent service! I was notified about everything that was happening to my car. Everyone is courteous, professional and knowledgeable.

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DealerRater Jan 14, 2022

The service department was excellent. They took care of the problem and gave us some good advice.

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DealerRater Dec 7, 2021

The service regarding the purchase of my new RAV4 was excellent and everyone I dealt with at the dealer was friendly and responsive One of the best dealers I have dealt with.

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DealerRater Aug 24, 2021

Service on my Camry was completed in a timely matter with a car wash too. Great customer service and friendly staff. Waiting area was comfortable

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DealerRater Aug 7, 2021

Pleasant, friendly people and clean environment. Scheduling the maintenance was easy and was accommodating to my liking. The service was speedy and right on time

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DealerRater Jul 30, 2021

Furniture needs cleaning Service is great Eric took care of me today and was very courteous and professional He pointed out that I needed a wheel alignment that I wasn’t aware of I have to say I can tell the difference

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DealerRater Jul 22, 2021

MJ is a very good salesman. He amid to please his customers. He has great people person skills. We had a great experience and left with the cars we wanted.

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DealerRater Jul 20, 2021

They made several suggestions of additional work which they recommended, but did not write it out for us to review. Would be helpful if they would would write it out for us to have, along with estimated charges.

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DealerRater Jul 6, 2021

I am in KC, Mo and was looking for a specific car. Leroy Owens assisted me and was very knowledgeable, polite, professional and dedicated to finding what I was looking for. He is one of the best sales associates I have ever worked with. The Dealership was overall 5 stars and employed verv professional individuals in all facets of the transaction. Bob in KC

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DealerRater Apr 21, 2021

Michael Johnson did check what was available he even went into the back lot to see what they have besides what I was Looking and found the car That was of my interest but we found some things else.

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DealerRater Apr 16, 2021

I have received good service from River Oaks Toyota! The wait time is longer than expected but people were kind and the dealership was clean!

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DealerRater Apr 6, 2021

I recently had routine service performed and was extremely pleased with the speed and excellent service that I received. Hats off to the service department. I highly recommend them.

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DealerRater Mar 11, 2021

I did not have to wait more than a few minutes before I was seeing a person in the service Dept. He was very professional. I received an initial estimate and then a more detailed estimate for items that needed to be serviced. Repairs were made in the estimated timeframe that was stated to me.

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DealerRater Mar 5, 2021

Service representer was cordial. I am a repeat customer and as in the past satisfied with the service, environment, and especially CDC customer safety regulations

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DealerRater Feb 10, 2021

I stopped by to check a tire because the light came on. Dan E. was right there ready to take care of my needs. He not only took care of all the tires, buy washed my truck and the owner Jason Robinson came out and started drying it and made sure the doors wouldn't lock-up on me because of the freezing weather we're having. I love the people at this dealership always goes above and beyond. FABULOUS CUSTOMER SERVICE all the way round and very easy to talk to.

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DealerRater Feb 10, 2021

The staff at the River Oaks Toyota location has always provided excellent services at every visit. I highly recommend them; friendly and professional; great team.

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DealerRater Jan 21, 2021

I had a great experience at this dealership. My salesman was Henry Pye. He handled everything perfectly. I can't thank him enough. I highly recommend them.

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DealerRater Oct 28, 2020

I have purchased 2 vehicles from the River Oaks location and I must say, I’m quite pleased. My salesman was Leroy Owens both times. He was very helpful and professional. I will definitely continue to patron and recommend them.

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